Terms and Conditions for Manuka Health’s Customer Feedback Promotion

Information on how to enter and the prizes form part of these Terms and Conditions. Participation in Manuka Health’s Customer Feedback Promotion (Promotion) is deemed acceptance of these Terms and Conditions.


The Promotion is being run by Manuka Health New Zealand Ltd (Manuka Health), a company incorporated in New Zealand (company number 1542649), whose address is Level 4, 123 Carlton Gore Road, Newmarket, Auckland 1023, New Zealand.

Promotion Period

The period of this Promotion begins at 12:00:00am (NZST) on Monday 11 October 2021 and ends at time and date when we have received 50 valid entries to the Promotion in accordance with paragraph 4 below (Promotion Period).

Eligibility to Enter

Entry is only open to current and former customers of Manuka Health who have received a promotional email from Manuka Health.

Criteria to receive free Honey

To enter the Promotion, an eligible entrant must:

a) click on the link provided in the email that they receive from Manuka Health and submit their name, email and postal address on the webpage they are directed to; and

b) be one of the first 50 people to validly complete step a) above.

For the sake of clarity, the entrant will be the person whose name is registered on the Manuka Health account relevant to the email address submitted on entry.

Only one (1) entry is permitted per feedback request.


The first 50 valid entries submitted in accordance with section 4 above will each receive one 500 gram jar of Manuka Health’s MGO115+ manuka honey (Honey).

The Honey will be posted to the first 50 entrants by registered mail at Manuka Health’s cost.

Criteria to receive Discount Code

Once Manuka Health has sent the Honey to the first 50 entrants, Manuka Health will send an email to the recipients of the Honey with a link to an online questionnaire (Survey).

Manuka Health will send a 40% off discount code for all products on Manuka Health’s website (Discount Code) to all recipients of the Survey email who:

a) received the Honey as one of the first 50 valid entries to the Promotion; and

b) complete the Survey within 7 days of the date we send you the Survey email. For clarity, ‘completing’ the Survey means inputting the requested personal details, answering all the questions in the Survey as prompted on the Survey website, and submitting the fully completed Survey as directed by the Survey website.

Discount Code

The Discount Code can only be used once and is only valid for purchases of Manuka Health products on Manuka Health’s official websites.

The Discount Code is valid for 12 months from the date it is sent to the entrant.  If the Discount Code is not used within this period, it will be forfeited.


Manuka Health is committed to protecting your personal information and meeting our privacy obligations at law.  Our privacy policy sets out how we do this and applies to this Promotion. Our privacy policy can be viewed here: https://manukahealth.co.nz/en-nz/privacy-policy/

Participation in this Promotion is deemed acceptance of our collection and use of your personal information in accordance with our privacy policy. 


Incomplete entries will be deemed invalid and removed from the Promotion.  Manuka Health's decision is final and no correspondence will be entered into.

The Honey and Discount Code are not transferable or exchangeable and cannot be taken in any other form (including not being able to be taken as cash).

Any entrant (who Manuka Health automatically enters into the Promotion when they provide Feedback) who no longer wishes to participate in the Promotion can email [email protected] and request for their entry to be removed from the Promotion.

The Promotion is governed by the laws of New Zealand and the non-exclusive